Question 1

How do I know if my roof needs repair or full replacement?

Accepted Answer

A forensic assessment documents the deck condition, ventilation, shingle wear, and remaining service life so you can decide with evidence. A 12-year-old roof with wind-lifted shingles may only need targeted repairs, while a 25-year-old roof with widespread granule loss and brittle shingles often warrants replacement. Storm Doctor gives you a written, photo-documented diagnosis and tells you plainly which side of that line you are on.

Question 2

What roofing materials do you install in the Miami Valley?

Accepted Answer

Architectural asphalt shingles (including Class 3 and Class 4 impact-rated options), standing-seam metal, and low-slope/flat systems such as TPO, EPDM, and modified bitumen. Materials are matched to Ohio weather and installed to applicable locally adopted requirements and manufacturer instructions.

Question 3

Do you roof over existing shingles?

Accepted Answer

No. Storm Doctor performs a full tear-off to the deck on replacement projects so hidden rot, damaged decking, and failed underlayment can be documented and repaired before the new roof goes on. Roofing over problems hides them and shortens the life of the new system.

Question 4

What is included in a roof replacement?

Accepted Answer

A full tear-off to the deck, ice and water shield in valleys and eaves per applicable locally adopted requirements, synthetic underlayment and drip edge, balanced intake and ridge ventilation sized to your attic, new flashing at penetrations, a magnetic nail sweep, and daily site cleanup. Installation is photo-documented for your records and insurer.

Question 5

How long does a residential roof replacement take?

Accepted Answer

Most residential replacements are completed in one to two days depending on roof size, pitch, weather, and the scope of deck repairs discovered during tear-off. Your assessment includes a projected timeline based on your specific property.

Question 6

What does a storm damage inspection include?

Accepted Answer

A forensic inspection of the roof, siding, gutters, and soft metals. Every slope is chalked and photographed, hail impact is mapped per test square, wind damage is traced with direction-of-travel evidence, and collateral damage to gutters, downspouts, vents, and soft metals is documented. You receive a photo-based report you keep either way.

Question 7

Is a storm damage inspection really free?

Accepted Answer

Yes. The assessment and written, photo-documented diagnosis are free, with no obligation to proceed with repairs. Storm Doctor documents what is actually there so you can make decisions with evidence rather than pressure.

Question 8

Will you meet with my insurance adjuster?

Accepted Answer

On request, a Storm Doctor team member will walk the roof with your insurance adjuster and point out the damage documented during the inspection. Storm Doctor is a roofing contractor, not a public adjuster — coverage decisions always rest with your insurer.

Question 9

Can you tell me if my insurance will cover the damage?

Accepted Answer

No. Storm Doctor documents the damage and provides a factual, photo-based record for you to share with your insurer, but coverage and out-of-pocket amounts are determined by your policy and insurer. We do not interpret coverage or guarantee claim outcomes.

Question 10

I cannot see any damage from the ground. Should I still get an inspection?

Accepted Answer

Yes. Hail bruising and wind lift are easy to miss from the ground. Most storm damage becomes visible inside the home only months later, when water has already entered the system. Documenting damage early preserves more repair options.

Question 11

Why would I replace siding at the same time as my roof?

Accepted Answer

Wind-driven rain does not stop at the roofline. Siding, gutters, soffit, and fascia form one sealed exterior envelope, and storm damage often crosses trade boundaries. Assessing the whole envelope together ensures matching repairs are planned together and nothing is missed.

Question 12

What siding materials do you install?

Accepted Answer

Vinyl and fiber-cement siding in impact-resistant profiles, plus seamless gutters, gutter guards, soffit, fascia, trim, and exterior finishes. Siding is installed over a properly flashed weather barrier with elevation-by-elevation photo documentation.

Question 13

My pre-1978 home needs siding. Is there a lead concern?

Accepted Answer

Possibly. Siding, trim, soffit, and window disturbance on pre-1978 properties can disturb lead-based paint. Storm Doctor&rsquo;s Environmental & Abatement Services division handles EPA lead-safe renovation and Ohio lead abatement on a separate website at stormdoctor.build.

Question 14

What types of commercial roofs do you work on?

Accepted Answer

TPO and PVC single-ply membranes, EPDM rubber roofing, standing-seam and retrofit metal systems, and restoration coatings. Storm Doctor serves offices, retail strips, warehouses, HOAs, places of worship, and multi-family buildings across Dayton, Cincinnati, and the Miami Valley.

Question 15

Can you work around my business hours and tenants?

Accepted Answer

Phased or off-hours scheduling may be available depending on project conditions, with tenant communication to reduce disruption. Your assessment covers scheduling options specific to your building and occupancy.

Question 16

Do you offer commercial maintenance plans?

Accepted Answer

Yes. Scheduled inspections and preventive maintenance plans catch small problems — clogged drains, opened seams, flashing gaps — before they become larger ones. A documented condition report gives your ownership group or board something concrete to act on.

Question 17

Do you offer financing for roof replacement?

Accepted Answer

Monthly payment plans may be available through third-party lenders Storm Doctor works with regularly. Financing is provided by third-party lenders and is subject to credit approval; Storm Doctor is not a lender and does not set rates or terms. Ask during your assessment about available options.

Question 18

Will insurance pay for my storm damage repair?

Accepted Answer

When your insurer covers storm damage, Storm Doctor provides photo-based documentation of the scope of work for you to share with them. Coverage and out-of-pocket amounts are determined by your policy and insurer — Storm Doctor does not guarantee coverage or claim outcomes.

Question 19

What if I cannot afford everything at once?

Accepted Answer

Not every roof needs everything at once. Storm Doctor prioritizes urgent items and maps the rest over time through phased repair planning, so you can budget honestly instead of deferring the whole project.

Question 20

What areas does Storm Doctor serve?

Accepted Answer

Dayton, Cincinnati, and the Greater Miami Valley — including Kettering, Centerville, Miamisburg, Huber Heights, Beavercreek, Mason, West Chester, Fairfield, Hamilton, Lebanon, Middletown, and surrounding communities. Call to confirm availability outside our core service area.

Question 21

Do you charge to confirm whether you cover my town?

Accepted Answer

No. If you are anywhere in the Greater Miami Valley or just outside it, call the restoration line at 937-807-6637 and we will confirm availability for your area.

Roofing & storm answers

Roofing repair & replacement

Storm damage inspections

Siding, gutters & exterior restoration

Commercial & low-slope roofing

Paying for the work

Where Storm Doctor works

Still have questions?

Restoring Properties. Protecting People.